Hess Travel’s ticket value management protocol is very straightforward and very effective. Our goal is to assure that our customers retain maximum value from unused air tickets. We use our powerful technology to track all your unused tickets, and then we tag these unused tickets so that they will be used by your travel agent at the first opportunity. One of the largest unmanaged expenses of business travelers occurs when unused tickets are never redeemed for value. We are determined that such will not be the fate of our customers.
“I am confident that I get value out of every unused ticket.”