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October 6, 2003 - Bountiful, Utah Founder Of Hess Corporate Travel Offers Vision, Leadership Alan Hess Employs Best Agents & Partners With Clients Many years ago, he was turned down for a position at a local travel agency. But in 1987, things changed when Alan Hess bought a small travel agency in Bountiful, Utah. Now as president and founder of Hess Corporate Travel, a leading travel management consulting and advisory firm specializing in business travel operations, Hess is the company's visionary and leader. When the opportunity to purchase the agency that used to be known as American International Travel was presented to Hess, he was looking for a place to provide a new, fresh focus. He had considered various businesses to become involved in, but found the travel agency most interesting. Acting with the support of his wife, but against the recommendations of peers in the travel industry who said to stay clear of the travel business, Hess moved forward. Unlike most travel agency owners who work their way from agent to president, Hess came into the industry with no prior training in retail travel. His years of business experience as president of Delcor Financial, a regional commercial real estate development firm, gave him the foundation upon which to build his growing agency. "My approach is from the business and management side. I hire talented travel experts who are already good, and provide them the environment to excel," said Hess, emphasizing that his each of employees has an average of 12 or more years of experience. "Staff can't practice on our clients." Hess believes in developing long-term partnerships with his staff and clients. By combining the use of advanced technological tools and the consistent focus on delivering personalized service, Hess Corporate Travel has earned the reputation for providing top-notch travel management solutions to corporations throughout Northern Utah. As a representative of American Express Travel Services, Hess Corporate Travel is able to offer worldwide strength in travel options and provide clients with the lowest negotiated rates through relationships with preferred vendors. The agency ranks number four among travel agencies in the state by the 2003 Utah Business Book of Lists, and is involved with Travel Agency Management Services (TAMS), an exclusive networking organization for agency owners. Hess himself is active in many community and charitable organizations. These include the Salt Lake City Chamber of Commerce, the local Planning Commission and Board of Adjustments, missionary service and Operation Smile, a national medical organization that provides facial corrective surgery to needy children throughout the world. As the father of four adult children and grandfather of almost 6 grandkids, Hess enjoys spending free time with his wife and family. He also likes hiking, basketball, golf, studying foreign languages and writing. Hess is the author of "If Airlines Sold Paint," a humorous account of agent life featured in several travel trade publications and a textbook during the last few years. Whether in life or business, Hess' philosophy is simple. As the plaque on his desk says, "The only true disability is a bad attitude." Hess Corporate Travel Founded in 1987, Hess Corporate Travel is a leading travel management consulting and advisory firm specializing in business travel operations. Based in Bountiful, Utah, Hess Corporate Travel integrates advanced technological tools, a partnering attitude and personalized service to deliver consistent results. A representative of American Express Travel Services, offering worldwide strength in travel options, Hess Corporate Travel is privately held and is affiliated with Travel Agency Management Services, an exclusive industry networking organization. For more information call toll-free 800.882.8028, or visit www.hesstravel.com. 
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