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Having the right tools for the job is extremely important in the travel industry. Having immediate access to pricing, ticketing, and travel options creates a quality and satisfying travel experience. Knowing |
how to use technology and maximizing these options depends on a leading edge travel agency like Hess Travel.
We provide end user tools such as ResFax to view multiple options for your travel. This is a great tool to help you plan your schedule for traveling . You will receive by Fax, a matrix of travel flight times, pricing, and other information to help you choose the right options for your travel. Access is available 24 hours a day 7 days a week. Book your flight time, seat assignment and other preferences. If you need help, your travel agent can also provide this service live for you too!
Want a seat or a better seat. QCX is our wait-list system, which queries the airline computer anytime we request, 24 hours a day. Sometimes the flight you absolutely must have is sold out and when it is, we work hard to clear a seat for you. Many times the best opportunity to secure a seat is in the middle of the night. QCX continues to check for availability and then re-books wait-listed segments if space becomes available.
QCX also checks constantly for better fares. We don't stop when we've made your reservation. Fares constantly change and if your fare goes down, you are entitled to a refund. Even after we have issued your ticket we check and re-check to see if you qualify for a lower fare. We re-issue hundreds of tickets every year, saving our clients thousands of dollars they would otherwise lose. In other words we go the extra mile to make sure you always pay the lowest price.
QCX Quality Assurance constantly checks reservations for date continuity, confirmation numbers, hotel and car rates and flight changes, seat assignments as well as other important data. We're always working to keep you up to date and notify you of any last minute changes. We want your travel to be pleasant and complete.
With advanced business tools such as iBank Travel Management Reports and other customizable travel management software, Hess Corporate Travel makes it easy for you to retrieve and follow your company's travel. Call us to find out how you can access this valuable tool.
Some employees like to book their own travel. Hess Corporate Travel provides self-booking tools for you to use. Cliqbook by Outtask can be available to you anytime, day or night. If your company has a suggested travel policy, Cliqbook will ensure it is followed. Contact one of our Sales Directors today about setting up access to Cliqbook for your company. Even with online tutorials and easy to access information, you may need additional help. As always, our professional agents are on hand to help you anytime with your reservations, changes, refunds or any other information you may require.
Hess Corporate Travel provides a number of links to useful travel information. You can update your preferences to your "Personal Traveler Profile" anytime you wish, or check out and use our site for the latest information on weather, foreign money exchange, travel tips and advisories and city destinations. |
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